*{box-sizing:border-box}:root{color:#19251d;font-synthesis:none;--green:#173d2e;--saffron:#f0b23e;--line:#e3e1d8;--muted:#70776e;background:#f3f2ed;font-family:Inter,Segoe UI,Arial,sans-serif}body{margin:0;font-size:14px}button,input,textarea,select{font:inherit}button,a,input,select,textarea{outline-offset:4px}button,a{touch-action:manipulation}a{color:var(--green);text-decoration:none}button{cursor:pointer;border:1px solid var(--line);color:#25392d;background:#fff;border-radius:8px;min-height:40px;padding:10px 14px;font-weight:600}button:hover,a:hover{filter:brightness(.94)}button:disabled{cursor:not-allowed;opacity:.48}button.primary{background:var(--green);color:#fff;border-color:var(--green)}button.danger{color:#a32e26;border-color:#e6bbb4}input,select,textarea{color:#24382a;background:#fff;border:1px solid #d9ddd5;border-radius:8px;width:100%;padding:11px}textarea{resize:vertical;min-height:110px}label{gap:7px;font-size:13px;font-weight:600;display:grid}small,.muted{color:var(--muted);font-size:12px}h1{letter-spacing:-1px;margin:7px 0;font-size:30px}h2{letter-spacing:-.2px;margin:0;font-size:16px}h3{margin:0 0 8px;font-size:14px}p{line-height:1.6}svg.icon{fill:none;stroke:currentColor;stroke-width:1.7px;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0;width:18px;height:18px}.layout{grid-template-columns:240px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{color:#c0c6bd;background:#141c16;flex-direction:column;gap:20px;height:100dvh;padding:24px 14px;display:flex;position:sticky;top:0}.brand{padding:0 8px}.brand img{width:166px;display:block}.admin-mark{background:var(--saffron);color:#222915;letter-spacing:1.5px;border-radius:4px;margin-top:12px;padding:5px 8px;font-size:10px;font-weight:800;display:inline-block}.sidebar nav{flex:1;overflow:auto}.navgroup{letter-spacing:1.3px;color:#819084;margin:20px 12px 9px;font-size:10px}.navlink{color:#c0c6bd;border-radius:8px;align-items:center;gap:11px;margin:3px 0;padding:11px 12px;font-size:13px;display:flex}.navlink.active{color:#fff;background:#29362b;font-weight:650}.navlink span.count{background:var(--saffron);color:#15271b;border-radius:5px;margin-left:auto;padding:2px 6px;font-size:10px}.search-launch{color:#b7c0b8;background:#222c24;border:1px solid #364139;align-items:center;gap:8px;width:100%;padding:10px;font-size:12px;font-weight:400;display:flex}.search-launch kbd{color:#8b9a8e;margin-left:auto;font-size:10px}.account{border-top:1px solid #303b30;align-items:center;gap:10px;padding-top:16px;display:flex}.avatar{color:#fff;background:#304237;border-radius:50%;flex-shrink:0;place-items:center;width:34px;height:34px;font-size:11px;font-weight:700;display:grid}.account strong{color:#fff;font-size:12px}.account small{color:#9da99e;font-size:10px;display:block}.account .badge{margin-left:auto}.main{min-width:0}.topbar{border-bottom:1px solid var(--line);color:var(--muted);justify-content:space-between;align-items:center;gap:15px;min-height:69px;padding:16px 30px;font-size:12px;display:flex}.segmented{background:#e9e7e0;border-radius:9px;gap:3px;padding:4px;display:flex}.segmented button{background:0 0;border:none;min-height:30px;padding:7px 12px;font-size:12px}.segmented .active{background:#fff;box-shadow:0 1px 4px #182b1720}.banner{color:#654817;background:#fff1cd;border-bottom:1px solid #e7cc88;align-items:center;gap:10px;padding:11px 30px;font-size:12px;line-height:1.6;display:flex}.banner strong{font-weight:700}.banner.support{color:#2d2d1c;background:#f0b23e;flex-wrap:wrap;justify-content:space-between}.support button{background:#fff7e4;border:0;min-height:32px;padding:6px 10px;font-size:12px}.content{max-width:1600px;margin:auto;padding:28px 30px}.heading{justify-content:space-between;align-items:center;gap:15px;margin-bottom:24px;display:flex}.eyebrow{color:#748171;letter-spacing:1px;text-transform:uppercase;font-size:11px}.heading p{color:var(--muted);margin:6px 0 0;font-size:13px}.heading .actions{flex-wrap:wrap;gap:8px;display:flex}.kpis{grid-template-columns:repeat(5,1fr);gap:12px;margin-bottom:20px;display:grid}.kpi{border:1px solid var(--line);background:#fff;border-radius:12px;gap:13px;padding:18px;display:grid}.kpi strong{letter-spacing:-1px;font-size:30px;font-weight:650}.kpi .label{color:var(--muted);justify-content:space-between;align-items:center;font-size:12px;display:flex}.kpi small{font-size:11px}.columns{grid-template-columns:minmax(0,2fr) minmax(270px,1fr);align-items:start;gap:18px;display:grid}.stack{gap:18px;display:grid}.card{border:1px solid var(--line);background:#fff;border-radius:12px;min-width:0;padding:20px}.card header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;display:flex}.card header a{text-underline-offset:3px;font-size:11px;text-decoration:underline}.chips{flex-wrap:wrap;gap:5px;display:flex}.chips button{border-radius:20px;min-height:30px;padding:6px 10px;font-size:11px;font-weight:500}.chips .active{color:#fff;background:#19251d;border-color:#19251d}.alertrow{border-top:1px solid #efeee8;grid-template-columns:91px minmax(0,1fr) auto;align-items:center;gap:12px;padding:16px 0;display:grid}.alertrow:first-of-type{border-top:0}.alertrow strong{font-size:12px}.alertrow p{color:var(--muted);margin:4px 0;font-size:11px}.alertrow button{font-size:11px}.badge{white-space:nowrap;color:#576555;background:#eef0ea;border-radius:4px;align-items:center;gap:5px;padding:3px 7px;font-size:10px;font-weight:650;line-height:1.6;display:inline-flex}.badge.green{color:#26703c;background:#e6f3e8}.badge.red{color:#a42e24;background:#ffeae6}.badge.amber{color:#8a5e13;background:#fff1d2}.badge.dark{color:#afcdb9;background:#293e32;border:1px solid #4b6856}.badge.gray{color:#687464;background:#edf0eb}.ticket-mini{color:#19251d;border-top:1px solid #efeee8;padding:16px 0;display:block}.ticket-mini:first-of-type{border-top:0;padding-top:0}.ticket-mini>div{justify-content:space-between;align-items:center;margin-bottom:7px;display:flex}.ticket-mini strong{margin-bottom:5px;font-size:12px;display:block}.tablewrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:12px}th{text-align:left;color:var(--muted);border-bottom:1px solid var(--line);white-space:nowrap;padding:0 10px 12px;font-size:11px;font-weight:500}td{vertical-align:middle;border-bottom:1px solid #efeee8;padding:16px 10px}td:first-child,th:first-child{padding-left:0}tr:last-child td{border-bottom:0}td strong{display:block}td small{margin-top:4px;font-size:10px;display:block}.service{border-bottom:1px solid #efeee8;justify-content:space-between;padding:13px 0;font-size:12px;display:flex}.service:last-child{border:0}.historyrow{border-bottom:1px solid #efeee8;grid-template-columns:70px 1fr;gap:10px;padding:12px 0;font-size:12px;display:grid}.historyrow small{margin-top:5px;line-height:1.5;display:block}.historyrow time{color:var(--muted);font-size:11px}.tabs{border-bottom:1px solid var(--line);gap:4px;margin-bottom:22px;display:flex;overflow:auto}.tabs button{white-space:nowrap;color:var(--muted);background:0 0;border:none;border-radius:0;padding:14px;font-size:12px}.tabs button.active{color:var(--green);border-bottom:2px solid var(--green)}.client-name{align-items:center;gap:15px;display:flex}.client-name .avatar{color:#23412a;background:#e4ece3;border-radius:12px;width:48px;height:48px;font-size:20px}.client-name h1{font-size:26px}.location{border-bottom:1px solid #efeee8;padding:17px 0}.location:last-child{border-bottom:0}.location-title{justify-content:space-between;gap:10px;margin-bottom:15px;display:flex}.devices-grid{grid-template-columns:repeat(2,1fr);gap:12px;display:grid}.device-card{background:#f8f9f5;border:1px solid #e7eae1;border-radius:8px;padding:15px}.device-card h3{align-items:center;gap:7px;font-size:12px;display:flex}.device-card p{color:var(--muted);margin:9px 0 0;font-size:11px}.device-card .badge{margin:3px 0}.progress{background:#efede6;border-radius:5px;height:5px;margin:15px 0 8px;overflow:hidden}.progress span{background:var(--saffron);height:100%;display:block}.steps{color:var(--muted);flex-wrap:wrap;gap:12px;font-size:10px;display:flex}.steps .done{color:#28713a}.facts{grid-template-columns:1fr 1fr;gap:18px;margin-top:12px;font-size:12px;display:grid}.facts dt{color:var(--muted);margin-bottom:6px;font-size:11px}.facts dd{overflow-wrap:anywhere;margin:0;font-weight:600}.note{background:#fff9eb;border:1px dashed #e8d294;border-radius:8px;margin-bottom:12px;padding:15px;font-size:12px;line-height:1.6}.note small{margin-bottom:8px;display:block}.notice{color:var(--muted);background:#f5f6f0;border-radius:8px;margin-top:12px;padding:12px;font-size:11px;line-height:1.6}.conversation{gap:16px;display:grid}.message{background:#f7faf5;border:1px solid #e0e9dc;border-radius:10px;padding:16px;font-size:13px;line-height:1.7}.message.internal{background:#fff9e9;border:1px dashed #d4b968}.message.system{color:#697766;background:#f3f4ef;border:0;font-size:12px}.message header{justify-content:space-between;margin:0 0 8px;font-size:11px;display:flex}.message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.composer{border-top:1px solid var(--line);margin-top:22px;padding-top:18px}.composer.internal textarea{background:#fff9e9;border-color:#d4b968}.composer textarea{margin:12px 0}.composer .foot{justify-content:space-between;align-items:center;gap:10px;display:flex}.diagnostic{white-space:pre-wrap;background:#f4f6f0;border:1px solid #e5e9df;border-radius:8px;padding:14px;font-family:Consolas,monospace;font-size:11px;line-height:1.8}.remote-state{background:#fff8e7;border:1px solid #ead7a4;border-radius:8px;margin:15px 0;padding:12px;font-size:12px}.toolbar{flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:18px;display:flex}.toolbar input{max-width:410px}.toolbar select{width:auto}.empty{text-align:center;color:var(--muted);padding:55px 25px;line-height:1.8}.empty h2{color:#263b2b;margin:12px 0}.empty .icon{color:#85967d;width:30px;height:30px}.empty button{margin-top:15px}.plan-grid{grid-template-columns:1fr 1fr;gap:18px;display:grid}.plan{border:1px solid var(--line);border-radius:10px;padding:22px}.plan.featured{background:#f8faf6;border-color:#b2c7b1}.price{margin:15px 0;font-size:30px;font-weight:650}.price small{font-size:12px;font-weight:400}.plan ul{padding-left:20px;font-size:12px;line-height:2.1}.rolehint{background:#eef3eb;border:1px solid #dde7d5;border-radius:8px;margin-bottom:18px;padding:14px;font-size:12px;line-height:1.7}.mobile-toggle{display:none}.skip{z-index:100;background:#fff;padding:14px;position:fixed;top:-60px;left:15px}.skip:focus{top:10px}dialog{border:1px solid var(--line);border-radius:14px;width:min(560px,100% - 28px);max-height:90vh;padding:26px;box-shadow:0 20px 80px #15291830}dialog::backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#11221977}dialog header{justify-content:space-between;align-items:center;margin-bottom:18px;display:flex}dialog h2{font-size:20px}dialog .close{min-height:32px;padding:4px 10px}dialog form{gap:15px;display:grid}dialog .actions{justify-content:flex-end;gap:10px;margin-top:8px;display:flex}dialog .notice{margin:0}dialog .error{color:#a32e26;font-size:12px}#toast{z-index:200;color:#fff;background:#193b2a;border-radius:10px;max-width:calc(100% - 40px);padding:15px 22px;font-size:13px;display:none;position:fixed;bottom:25px;right:25px;box-shadow:0 5px 20px #0002}.search-results a{border-bottom:1px solid var(--line);padding:14px;display:block}.search-results strong{display:block}.search-results small{margin-top:4px;display:block}.account button{color:#fff;background:0 0;border:0;min-height:30px;padding:3px}.footer{color:#929a8d;justify-content:space-between;gap:10px;margin-top:30px;font-size:10px;display:flex}.errorbox{color:#a32e26;background:#ffece8;border-radius:7px;margin-bottom:15px;padding:12px;font-size:12px}@media (width>=1450px){.content{padding:32px 42px}.topbar,.banner{padding-left:42px;padding-right:42px}.kpi{padding:22px}.alertrow{padding:19px 0}}@media (width<=1100px){.layout{grid-template-columns:210px 1fr}.sidebar{padding:20px 10px}.content{padding:24px 20px}.topbar,.banner{padding-left:20px;padding-right:20px}.columns{grid-template-columns:1fr}.kpis{gap:8px}.kpi{padding:13px}.kpi strong{font-size:26px}.kpi .icon{display:none}.columns>.stack{grid-template-columns:1fr 1fr}.columns>.stack>.card:only-child{grid-column:1/-1}.alertrow{grid-template-columns:90px 1fr auto}}@media (width<=720px){.layout{display:block}.sidebar{z-index:60;width:240px;display:none;position:fixed;box-shadow:10px 0 30px #0005}.sidebar.open{display:flex}.mobile-toggle{background:0 0;border:0;padding:0 8px;font-size:22px;display:block}.topbar{flex-wrap:wrap;gap:8px;padding:12px}.topbar>span{flex:1}.segmented{margin-left:auto}.segmented button{padding:7px 8px;font-size:10px}.banner{padding:10px 16px;font-size:11px}.content{padding:22px 14px}.heading{flex-wrap:wrap;align-items:flex-start;margin-bottom:18px}h1{font-size:26px}.kpis{grid-template-columns:repeat(2,1fr)}.kpi:last-child{grid-column:1/-1}.kpi{gap:8px}.columns>.stack{grid-template-columns:1fr}.card{padding:16px}.alertrow{grid-template-columns:1fr auto;gap:5px}.alertrow>.badge{grid-column:1/-1;width:max-content}.devices-grid,.facts,.plan-grid{grid-template-columns:1fr}.client-name h1{font-size:21px}.client-name .avatar{display:none}.composer .foot{flex-wrap:wrap}.tabs{margin-left:-14px;margin-right:-14px;padding:0 8px}.tabs button{padding:12px 10px}.toolbar input{max-width:none}.toolbar select{width:100%}.footer{flex-wrap:wrap}.historyrow{grid-template-columns:60px 1fr}}.sidebar nav{scrollbar-width:thin;scrollbar-color:#435246 #141c16}.sidebar nav::-webkit-scrollbar{width:5px}.sidebar nav::-webkit-scrollbar-thumb{background:#435246;border-radius:5px}details>summary{cursor:pointer;line-height:1.8}details[open]>summary{margin-bottom:10px}.admin-login{grid-template-columns:1fr 1fr;min-height:100dvh;display:grid}.login-brand{color:#fff;background:#141c16;flex-direction:column;justify-content:center;padding:clamp(30px,6vw,90px);display:flex}.login-brand img{width:240px;max-width:100%}.login-brand .admin-mark{align-self:flex-start;margin-top:24px}.login-brand h1{max-width:430px;margin:50px 0 20px;font-size:clamp(32px,4vw,52px);line-height:1.1}.login-brand p{color:#a7b5a9;max-width:410px}.login-panel{justify-content:center;align-items:center;padding:32px;display:flex}.login-box{width:min(430px,100%)}.login-box h1{font-size:28px}.login-box form{gap:18px;margin:26px 0;display:grid}.login-box form button{min-height:46px}.login-box p{color:#6b766a;font-size:13px}.login-box .errorbox{color:#a32e26}.login-box .qr{background:#fff;width:220px;height:220px;margin:20px auto;display:block}.admin-sessionbar{background:#fff;border-bottom:1px solid #e3e1d8;justify-content:space-between;align-items:center;gap:12px;padding:8px 20px;font-size:12px;display:flex}.admin-sessionbar button{min-height:30px;padding:5px 10px;font-size:11px}.panel-error{text-align:center;padding:40px}.admin-login .linkbutton{color:#245d3c;background:0 0;border:0;min-height:24px;padding:0;text-decoration:underline}.manual-secret{overflow-wrap:anywhere;background:#fff;padding:12px;font-family:Consolas,monospace;font-size:12px;display:block}@media (width<=720px){.admin-login{grid-template-columns:1fr}.login-brand{padding:24px}.login-brand img{width:160px}.login-brand h1{margin:25px 0 8px;font-size:25px}.login-brand p{display:none}.login-panel{padding:28px 20px}.admin-sessionbar{flex-wrap:wrap;font-size:10px}}